Abby Penston, chief executive, Focus Travel Partnership

In the latest episode of BTN Europe's 'In conversation with...' series of podcasts, editor-in-chief Andy Hoskins speaks to Abby Penston, chief executive of the Focus Travel Partnership, a consortium of 60 independent, UK-based travel management companies with a combined £1 billion annual turnover - in normal circumstances. Penston talks about the challenging environment for TMCs, the evolution of service models and the desperate need for a Covid testing regime to help stimulate international ...