#101: How You Can Leverage Independent Loyalty Experts for Your Loyalty Programme

Running a loyalty programme can be challenging in many ways so who can you turn to for advice, a second opinion and access to global loyalty brain power when you need it? One place is the "Customer Strategy Network" or CSN, of which I'm delighted to be a member. CSN is a global organisation of loyalty practitioners and in this short episode I summarise my conversation with Nick Chambers who leads the CSN and share the types of loyalty projects the CSN typically supports. Show Notes: 1) https://www.customerstrategynetwork.com/ (Customer Strategy Network ) 2) https://www.linkedin.com/in/chambersnick/ (Nick Chambers) 3) https://letstalkloyalty.com/audio/19-loyalty-experts-worldwide-an-interview-with-the-customer-strategy-network/ (Let's Talk Loyalty Episode #19 with Customer Strategy Network )