#222: Loyalty Leads the Transformation of Albertsons

Albertsons is one of the largest food and drug retailers in the United States. In today’s episode, "Let's Talk Loyalty" meets https://www.linkedin.com/in/matthewstevens1/ (Matthew Stevens), Albertson’s Director of Loyalty Programs and Strategy, who shared how their loyalty program is supporting the dramatic transformation of their business, in direct response to changing consumer behaviours and expectations. Boasting almost 2,300 retail stores in the United States across multiple brands including Albertsons, Safeway, Shaw’s, Randalls and United Supermarkets among others, this interview with https://www.albertsonscompanies.com/home/default.aspx (Albertsons) showcases a masterclass in retail loyalty strategy and success. Show Notes: 1) https://www.linkedin.com/in/matthewstevens1/ (Matthew Stevens) 2) https://www.albertsonscompanies.com/home/default.aspx (Albertsons Companies) 3) https://www.safeway.com/foru-guest.html (Safeway 4 U)