SSS #023: Costly (non) Communication with Elsie Rogers

In this interview, Elsie Rogers tells us how a simple communication oversight nearly turned into a cost overrun, and reminds us of the importance of informal corridor conversations.This interview is also available as a video at http://bit.ly/ScaryScarsSharing short, sharp, project lessons interviews like this is just one of the pragmatic pointers recommended in Ken's book “Learning lessons from Projects: How it works, why it goes wrong, and how you can do it better”, available from Amazon http://bit.ly/KensLLBook