Designing Research for Design Thinking - Kate Bordwell, Researcher

Kate Bordwell leads design research at Skyscanner in Scotland. Yes, the website that helps you fly places for your Instagram feed. And in former lives she was an account planner and a digital strategist. So how do all these experiences inform her approach to design thinking?   We discuss:  - What design thinking is - Working across company silos and departments - Ways to approach ethnography - Common issues with research plans - Running workshops You can find Kate here https://twitter.com/kbordwell   For more strategy talk: 1. Strategy newsletter: http://www.markpollard.net/email-newsletter/ 2. Strategy drawings: http://www.instagram.com/markpollard  3. Strategy Twitter: http://www.twitter.com/markpollard 4. Join 5,000+ strategists: http://www.sweathead.co New book "Strategy Is Your Words" out soon.