Do heads need training to avoid ‘talking down’ to parents?: Points of View

The education secretary has said that school leaders should have more training and support on how to communicate with parents effectively. Speaking at the Labour Party’s annual conference in Liverpool this week, Ms Phillipson said heads should not “drift into judgement” when interacting with parents. What do you think?  Jo Fox, Rae Whitehouse, Liz Webb, Michael Wright and Tom Rogers discuss.