The problem with being "too nice" at work | Tessa West

Are you "too nice" at work? Social psychologist Tessa West shares her research on how people attempt to mask anxiety with overly polite feedback — a practice that's more harmful than helpful — and gives three tips to swap generic, unhelpful observations with clear, consistent feedback, even when you feel awkward.Want to help shape TED’s shows going forward? Fill out our survey!Learn more about TED Next at ted.com/futureyou Hosted on Acast. See acast.com/privacy for more information.