MBA1749 How Fast Should Your Support Response Time Really Be?

How fast is fast enough? We know great customer support can be a huge asset, especially for a small business. It's a differentiator, a way to compete against bigger firms with bigger budgets. But how do you know your support is that good? What's a game-changing response time? Or just a standard one? Today, we discuss what fast, responsive support looks like. With its huge impact on churn, marketing, and sales, support speed is worth real investment. Make your business a customer support cheetah! Click Play!