CX BanterCast: Watch out for poor digital experiences

The CX Pod - A podcast by Elizabeth Glagowski

Categories:

Business

CX BanterCast is back and this time we are exploring the dark side of customer experience —poor digital experiences. But not all is lost. TTEC’s Tim Keefe and Andreas Wieman are back to explore how your CX organization can recognize, act, and improve on the digital channels your customers crave.