What’s on Your Summer CX Reading List?

Have you ever wondered what business lessons you could pull from Tyrion Lannister’s exploits in Game of Thrones? Or perhaps you are looking to the future and wondering about AI’s place in your organization? We recently reached out to customer experience leaders and experts to hear what business books are grabbing their attention this summer. Listen in as Shep Hyken, Jeannie Walters, Megan Burns, Adam Toporek, and Paul Ignasinski all give their take on what should be the best book you’ll enjoy on the porch this season.