#5 - What Do You Sell?

Send us a text Former Disney guest service manager, Christos Provistalis, reveals the key to Disney's exceptional customer service lies in selling not just a product, but an emotion. Drawing from his experience at Disney and his subsequent role as a speaker and thought leader, Christos emphasizes the transformative potential of genuine connections and kindness in the service industry. He recounts a magical moment at Disney where technology facilitated a connection between a little girl and Ci...