58 Episodes

  1. My Favorite Books I've Read This Year

    Published: 12/5/2023
  2. How to Wow Your Clients with the Best Gifts

    Published: 11/28/2023
  3. 10 Often-Overlooked CX Opportunities Hiding in Plain Sight

    Published: 11/14/2023
  4. Stacy Sherman on How to Build Customer-Centric Teams

    Published: 11/7/2023
  5. Joey Coleman on How to Transform Your Employees into Advocates

    Published: 10/31/2023
  6. Lauren Teague on How to Cultivate Fan Engagement on Social Media

    Published: 10/24/2023
  7. Scott Harris on How to Use Data to Power Business Outcomes

    Published: 10/17/2023
  8. Henna Pryor on How to Embrace Your Uniqueness to Connect With Others

    Published: 10/10/2023
  9. Jay Baer on How Speed Creates A Competitive Advantage in Customer Experience

    Published: 10/3/2023
  10. Andy Cockburn on Why Advocacy Should Be the Core of your Business Growth Strategy

    Published: 9/26/2023
  11. Charles Ryan Minton on Improving CX from the Inside Out

    Published: 9/19/2023
  12. Bridget Hilton & Joe Huff on How to Build A Life Rich in Experiences

    Published: 9/12/2023
  13. James Shaw on the Power of Community and Identity

    Published: 9/5/2023
  14. David Wachs On How to Master Personalized Communication at Scale

    Published: 8/29/2023
  15. Emily Yahr on the exceptional Eras Tour fan experience

    Published: 8/22/2023
  16. How To Create the Best Attendee Experience For Your Event with Angela Higgins & Traci Saliterman

    Published: 5/16/2023
  17. Workplace Culture & Affiliate Marketing Tips with Laura Casselman

    Published: 5/9/2023
  18. How to Create A Customer-Centric Loyalty Program

    Published: 5/2/2023
  19. How to Develop Your Personal Brand with Rory Vaden

    Published: 4/25/2023
  20. How to Cultivate Brand Love with Dr. Aaron Ahuvia

    Published: 4/18/2023

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In today's business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower... no capes required! Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.