Creating Superfans
A podcast by Brittany Hodak
58 Episodes
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My Favorite Books I've Read This Year
Published: 12/5/2023 -
How to Wow Your Clients with the Best Gifts
Published: 11/28/2023 -
10 Often-Overlooked CX Opportunities Hiding in Plain Sight
Published: 11/14/2023 -
Stacy Sherman on How to Build Customer-Centric Teams
Published: 11/7/2023 -
Joey Coleman on How to Transform Your Employees into Advocates
Published: 10/31/2023 -
Lauren Teague on How to Cultivate Fan Engagement on Social Media
Published: 10/24/2023 -
Scott Harris on How to Use Data to Power Business Outcomes
Published: 10/17/2023 -
Henna Pryor on How to Embrace Your Uniqueness to Connect With Others
Published: 10/10/2023 -
Jay Baer on How Speed Creates A Competitive Advantage in Customer Experience
Published: 10/3/2023 -
Andy Cockburn on Why Advocacy Should Be the Core of your Business Growth Strategy
Published: 9/26/2023 -
Charles Ryan Minton on Improving CX from the Inside Out
Published: 9/19/2023 -
Bridget Hilton & Joe Huff on How to Build A Life Rich in Experiences
Published: 9/12/2023 -
James Shaw on the Power of Community and Identity
Published: 9/5/2023 -
David Wachs On How to Master Personalized Communication at Scale
Published: 8/29/2023 -
Emily Yahr on the exceptional Eras Tour fan experience
Published: 8/22/2023 -
How To Create the Best Attendee Experience For Your Event with Angela Higgins & Traci Saliterman
Published: 5/16/2023 -
Workplace Culture & Affiliate Marketing Tips with Laura Casselman
Published: 5/9/2023 -
How to Create A Customer-Centric Loyalty Program
Published: 5/2/2023 -
How to Develop Your Personal Brand with Rory Vaden
Published: 4/25/2023 -
How to Cultivate Brand Love with Dr. Aaron Ahuvia
Published: 4/18/2023
In today's business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower... no capes required! Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.