The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episodes

1. Des Traynor, Paul Adams and Emmet Connolly on 2018 product and design lessons

   Published: 1/3/2019
2. Sujan Patel on scaling growth with chatbots

   Published: 12/20/2018
3. Facebook Workplace’s Julien Codorniou on turning companies into communities

   Published: 12/13/2018
4. Ambient Strategy‘s April Dunford on what marketers get wrong about positioning

   Published: 12/6/2018
5. ProfitWell’s Patrick Campbell on the art and science of pricing

   Published: 11/29/2018
6. Matt Hodges on being Intercom's first product marketer

   Published: 11/22/2018
7. Mongo DB's Meagen Eisenberg on the must-have marketing tech stack

   Published: 11/15/2018
8. Sabrina Gordon on growing customer support in a product-first company

   Published: 11/8/2018
9. David Skok on the metrics every SaaS company should be tracking

   Published: 11/1/2018
10. The myths of product market fit with Intercom's Greg Davis

    Published: 10/25/2018
11. SalesLoft's Sydney Sloan on championing the customer experience

    Published: 10/18/2018
12. Rise of the bots

    Published: 10/11/2018
13. Des Traynor's lessons on scaling a team

    Published: 10/4/2018
14. Jake Knapp on redesigning the way we work

    Published: 9/27/2018
15. Sales and marketing alignment with Intercom's Jeff Serlin and Brian Kotlyar

    Published: 9/20/2018
16. Brian Donohue, Director of Product Management at Intercom

    Published: 9/13/2018
17. How to tell your company story, with Intercom's Jeff Gardner

    Published: 9/6/2018
18. GV’s Kate Aronowitz and Vanessa Cho on leading through design

    Published: 8/30/2018
19. Design in interesting times with Intercom's Emmet Connolly

    Published: 8/23/2018
20. Nick Caldwell, VP of Engineering at Reddit

    Published: 8/16/2018