108 Episodes

  1. 28. Digital Hesitation: Is it Killing your Company?

    Published: 6/10/2022
  2. 27. Products that Climb the Value Ladder

    Published: 5/27/2022
  3. 26. Compelling Digital Content and the Future of Customer Education

    Published: 5/13/2022
  4. 25. Healthcare vs. Technology Industry: Spot the Difference

    Published: 4/29/2022
  5. 24. CDW: On Becoming THE End-to-End Technology Solution Provider

    Published: 4/15/2022
  6. 23. X-as-a-Service: Everything You Need to Know to Start the Journey

    Published: 4/1/2022
  7. 22. Ethical Dilemmas in Customer Success

    Published: 3/18/2022
  8. 21. The Spiral Career Growth Blueprint

    Published: 3/4/2022
  9. 20. How to Use the Customer Experience to Drive Digital Transformation

    Published: 2/18/2022
  10. 19. Customer-Led Growth

    Published: 2/4/2022
  11. 18. Impacting the Customer Experience Through Data Analytics

    Published: 1/21/2022
  12. 17. How the Value Propositions of Technology Products are Changing

    Published: 1/7/2022
  13. 16. What Customers Really Want

    Published: 12/10/2021
  14. 15. Services Portfolio Offers

    Published: 11/26/2021
  15. 14. Scale Your Customer Success Organization for the Future

    Published: 11/12/2021
  16. 13. Zone to Win

    Published: 10/29/2021
  17. 12. The Hybrid Workforce

    Published: 10/15/2021
  18. 11. Women in Tech: A Book for Guys

    Published: 10/1/2021
  19. 10. The Case for Transformation

    Published: 9/17/2021
  20. 9. Role of the Channel with XaaS Offers

    Published: 9/3/2021

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Join host Thomas Lah as he discusses shifts in the ever-changing technology industry with tech executives, researchers, and thought leaders who share their experience and provide their perspective and data on what companies should do to stay relevant, be profitable, and succeed.