The State of CRM in BtoC

46 Episodes

1. #6 - Pitfalls of Batch and Blast

   Published: 4/27/2021
2. #5 - How B2C CRM practices will evolve over the next 5 years? - feat. Richard Jones, CMO Cheetah digital

   Published: 4/20/2021
3. #4 - How to level up your CRM strategy?

   Published: 4/13/2021
4. #3 - Be Customer Centric and Deliver for Your Business

   Published: 4/6/2021
5. #2 - Is personalization through automation the silver bullet it's made out to be?

   Published: 3/30/2021
6. #1 - All things unsubscribes and some potential new ways marketers can look at the metric.

   Published: 3/23/2021