#47 - Krisp: The Evolution of the Virtual Agent

Reimagining The Contact Center - with Marc Bernstein - A podcast by Marc Bernstein

Categories:

Business

Davit Baghdasaryan and Marc Bernstein discuss Krisp's incredible noise cancelling technology, customer wins, and the talk around AI Agents vs. Human Agents. Timestamps: 00:00 Growing Up Outside of the US 03:34 Teachings from Silicon Valley 05:52 Krisp's Technology 09:32 AI Build Path 12:47 Krisp's Wins 20:06 Customer Wins 22:32 AI Agents vs. Human Agents 29:30 AI in 3 Years