#49 - Convoso: Effective Prompt Engineering

Reimagining The Contact Center - with Marc Bernstein - A podcast by Marc Bernstein

Categories:

Business

Bobby Hakimi and Marc Bernstein discuss Convoso's AI capabilities, automated call assistants, prompt engineering, and more. Timestamps: 00:00 Introduction 00:55 Convoso & AI Capabilities 05:00 Automated Call Assistants 07:15 Support Use Cases 08:23 Prompt Engineering 14:30 Convoso's AI Roadmap 22:10 AI in 3 Years