Be a Customer Yourself w/Justin Robbins, CX Effect
Reimagining The Contact Center - with Marc Bernstein - A podcast by Marc Bernstein

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Marc Bernstein and Justin Robbins discuss breakthrough customer service, being a customer yourself, 4 core values, and the Peak-end rule. Justin Robbins is the Chief Evangelist at CX Effect. Follow @justinmrobbins on most social medias. Email:[email protected]