What It's Like Being in Customer Support w/ Jodi Heen

Reimagining The Contact Center - with Marc Bernstein - A podcast by Marc Bernstein

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Business

Jodi and Marc talk about Balto’s Customer Support team, what it’s like being in that role day-to-day, and how contact centers will change by 2030. Our very own Jodi Heen is Balto’s first Customer Support Advocate. --- Follow Marc on LinkedIn: https://www.linkedin.com/in/baltoceo/ Learn more about Balto: balto.ai