What We Can Learn From Collections Conversations w/ Shawn M. Farris

Reimagining The Contact Center - with Marc Bernstein - A podcast by Marc Bernstein

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Business

Marc and Shawn chat about what a great collections conversation looks like, creating a culture of perfect calls and the conversation as the atomic unit of business. Shawn M. Farris is the COO at Aargon Agency, Inc. Follow Marc on LinkedIn: https://www.linkedin.com/in/baltoceo/ Learn more about Balto: balto.ai