The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
A podcast by Intercom - Thursdays

Categories:
466 Episodes
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Miro CEO Andrey Khusid on the art of distributed teamwork
Published: 1/16/2020 -
Design expert Jared Spool on teaching UX to the next generation
Published: 1/9/2020 -
Intercom on Product: The dawn of a new decade
Published: 1/3/2020 -
Pause/Rewind: 2019 on the Inside Intercom podcast
Published: 12/19/2019 -
Scale: How Vidyard uncovered a multimillion-dollar growth lever - by moving downmarket (S02:E05)
Published: 12/12/2019 -
Scale: Ok, Google: Scale my SaaS business (S02E04)
Published: 12/5/2019 -
Scale: How to achieve 2,500% revenue growth: 5 lessons from Paddle’s Ed Fry (S02E03)
Published: 11/27/2019 -
Intercom on Product: The intersection of company and product strategy
Published: 11/25/2019 -
Scale: How Sprout Social increased retention with customer-centric marketing (S02:E02)
Published: 11/21/2019 -
Scale: How Yelp drove down churn by building a customer success org (S02:E01)
Published: 11/14/2019 -
Spendesk's Nicolas Marchais on evolving with your market
Published: 11/7/2019 -
The Sales Summit: In summation
Published: 11/5/2019 -
Woven CEO Tim Campos on how to spend your most important asset. (Spoiler: It’s time)
Published: 10/31/2019 -
The Sales Summit: Challenges of growth
Published: 10/29/2019 -
People & Company’s Bailey Richardson on how to find your people
Published: 10/24/2019 -
The Sales Summit: Scaling sales with automation
Published: 10/22/2019 -
Intercom on Product: Rethinking outcomes over output
Published: 10/17/2019 -
The Sales Summit: The need for speed
Published: 10/15/2019 -
Louis Rosenfeld on how UX design can close the gaps between people
Published: 10/10/2019 -
Fix My Churn’s Val Geisler on how to supercharge your email onboarding
Published: 10/3/2019
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com