The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episodes

1. Beyond the hype: Practical advice on building a platform

   Published: 9/26/2019
2. Close.com's Steli Efti on balancing competition and collaboration in sales

   Published: 9/19/2019
3. Human-Centered Design Network's Gerry Scullion on inclusive architecture

   Published: 9/12/2019
4. Intercom on Product 5: Rise of the “keyboard-first” generation

   Published: 9/5/2019
5. Everything we’ve learned about scaling sales

   Published: 8/29/2019
6. Intercom’s Jonathon Colman on why content designers should do less

   Published: 8/22/2019
7. Lean UX author Jeff Gothelf on why design must have a seat at the table

   Published: 8/15/2019
8. Slack’s Lane Collins on radical convenience in the customer experience

   Published: 8/8/2019
9. Brex's Michael Tannenbaum on fintech growth strategies

   Published: 8/1/2019
10. Intercom on Product: The principles behind how we build

    Published: 7/25/2019
11. New Relic's Mark Weitzel on creating open developer communities

    Published: 7/18/2019
12. HubSpot’s Michael Redbord on staying in touch with your customers as you scale

    Published: 7/11/2019
13. Josh Seiden on why your product team should focus on outcome vs. output

    Published: 7/4/2019
14. Intercom on Product: The most valuable meetings for building product

    Published: 6/27/2019
15. Slack’s Ceci Stallsmith on marketing your product platform

    Published: 6/19/2019
16. Box’s Jeetu Patel on becoming a platform company

    Published: 6/13/2019
17. Building apps to expand your product’s reach, with MadKudu's Liam Boogar-Azoulay

    Published: 6/6/2019
18. Intercom on Product: How we unlock the power of feedback

    Published: 5/30/2019
19. Measuring the voice of the customer with Wootric's Deepa Subramanian

    Published: 5/23/2019
20. The story behind building Product Tours

    Published: 5/16/2019