Keys To The Shop : Equipping Coffee Shop Leaders
A podcast by Chris Deferio
1019 Episodes
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Accommodating Special Requests: Best practice for accommodating customers special requests for their coffee
Published: 10/18/2018 -
116 : Understanding Gentrification w/ Dr. Stacey Sutton : A conversation about gentrification and the coffee shop's role in both contributing to it and helping stop it
Published: 10/16/2018 -
You Need Standard Operating Procedures: The cornerstone to an excellent shop
Published: 10/11/2018 -
115 : Finding Success in Mobile Coffee w/ Tim Cox of Communion Cafe & Rail Cart Espresso : Preparing for catering, mobile events, pricing, menu design, customer expectations, Technical requirements,
Published: 10/9/2018 -
Working Clean : Tips for keeping the bar looking and working well while you work
Published: 10/4/2018 -
114 : The New Rules of Coffee w/ Jordan Michaelman and Zachary Carlsen of Sprudge.com : Winning over consumers, approachability in coffee, challenging perceptions of coffee, selecting the rules, coffe
Published: 10/2/2018 -
113 : Founder Friday! w/ Matt Milletto of Water Avenue Coffee, Portland, OR : Community, partnerships, business advice, slow growth, keys to a successful shop
Published: 9/28/2018 -
Career Advice from Joe Marocco of Mill City Roaster : Mission, learning, goals, mindset
Published: 9/27/2018 -
112 : The Power of Story w/ James Harper of the Filter Stories Podcast : Building community, understanding perspectives, digging deeper than marketing in coffee, ways to integrate story into your caf
Published: 9/25/2018 -
PSL PSA : Using seasonal flavors to either alienate or bring together
Published: 9/20/2018 -
111 : Self-Care 101: Six Ways to Make Sure You are taking Care of Yourself While Taking Care of Others :
Published: 9/17/2018 -
The Affirmation Vacuum : How to make positive reinforcement a corner stone of your leadership and communication
Published: 9/13/2018 -
110 : A conversation w/ Matt Perger of Barista Hustle : Coffee education, standards, research, problem solving , barista training
Published: 9/11/2018 -
Toxic Vulnerability : Barista care, leadership, vulnerability, thoughtful management, coffee culture, coffee family , professionalism
Published: 9/6/2018 -
109 : Leadership Abandonment Syndrome :Why there is a lack of development for senior staff and what to do about it. : Leadership, coffee shop management, professional development, responsibility of ow
Published: 9/4/2018 -
108 : Founder Friday w/ Dorian Bolden of Beyu Caffe, Durham, NC : Community, diversity, business, core-values, live music, coffee shop as the 3rd place, hiring, leadership, concept evolution, mentors
Published: 8/31/2018 -
Latte Art Expectations
Published: 8/30/2018 -
107 : Kyle Glanville & Charles Babinski of G&B Coffee / Go Get Em Tiger : The shift to roasting their own, the challenges and learning curve of roasting, shop expansion, dialing in, roasting for bever
Published: 8/28/2018 -
Introducing Chaos
Published: 8/23/2018 -
106 : Changing Lives Through Coffee w/ Pamela Chng of Bettr Barista
Published: 8/21/2018
A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.