Keys To The Shop : Equipping Coffee Shop Leaders

1019 Episodes

1. "It's not my Job" & Self-Sabotage

   Published: 8/16/2018
2. 105 : Leadership & Management Masterclass w/ Maria Cleaveland : Leadership in the coffee shop, importance systems and clear vision, shaping a career, servant leadership, taking advantage of opportunit

   Published: 8/14/2018
3. Spiders !

   Published: 8/9/2018
4. 104 : How to Deliver Difficult Feedback w/ Tom Henschel : Why is it hard to give feedback, how to effectively give difficult feedback, 4 steps process model, developing your coffee shop staff, coachin

   Published: 8/7/2018
5. The Barista Slump : Thoughts on how to deal with times of love-loss, uncertainty, hardship, and weariness in your coffee career

   Published: 8/2/2018
6. 103 : The Colombian Coffee Connection w/ Ervin Liz : True relationship coffee, effective representation of origins, growing up on a coffee farm, retail coffee's role in connecting effectively with far

   Published: 7/30/2018
7. 102 : Founder Friday! w/ Justin Hartman of Ozo Coffee Co. in Boulder, CO : Operations, hiring, expansion, management, restructuring leadership,

   Published: 7/27/2018
8. Don't Just Do It! : Delegation, Burnout, facilitating skills development, mistakes coffee shop managers make, teaching and coaching for future return

   Published: 7/26/2018
9. 101 : Avoiding Legal Pitfalls in Coffee Retail w/ Marshall Fuss, Attorney at Law : Coffee shop leases, business types, build out, partnerships, raising capital, and trademarks

   Published: 7/23/2018
10. Taste the Rainbow! : Menu knowledge, tasting, flavor, coffee cupping approach to your offerings

    Published: 7/19/2018
11. 100!!! : Why YOU are the Key : Community, being a resource, conspiring to each others success, trusting in you experience, providing insight, inspiration, and tools.

    Published: 7/17/2018
12. Fix the Small Stuff! : Management, Morale, Coffee Bar Culture

    Published: 7/12/2018
13. 099 : The Barista League w/ Steven Moloney : Community, Competition, accessibility, fun

    Published: 7/10/2018
14. Laziness & the Most Important Decision

    Published: 7/5/2018
15. 098 : Loving the Closing Shift : We discuss the common problems, outline powerful solutions, address the responsibilities of both managers and baristas, and talk about a philosophy of work in the cof

    Published: 7/3/2018
16. 097 : Founder Friday w/ Erica Escalante, Founder of The Arrow Coffeehouse :

    Published: 6/29/2018
17. The One-on-One : How one meeting can dramatically impact your coffee shop's culture and morale.

    Published: 6/28/2018
18. 096 : Instant Specialty Coffee w/ Voila Founder, Kent Sheridan : Controversy, Convenience, and Connection

    Published: 6/26/2018
19. Gentrification 2 Ways : Exploring a mentality practiced in cafe leadership that is a microcosm of gentrification / staff culture /neighborhood needs / conversation not monologue

    Published: 6/21/2018
20. 095 : Dealing with Stress in the Cafe w/ Joe Sanok : Insights into the causes of stress + ideas, tools, and techniques to combat it for both baristas and coffee shop owners.

    Published: 6/19/2018