Keys To The Shop : Equipping Coffee Shop Leaders
A podcast by Chris Deferio
1019 Episodes
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039 : Lessons From the Restaurant Industry w/ Eric Cattiatore : The 6 traits of the most successful restaurant professionals and how we can apply them to our career in coffee
Published: 8/1/2017 -
038 : Founder Friday! Narrative Coffee Pt 2 w/ Maxwell Mooney : After the opening...Hospitality, community, cupping coffee, hiring, and cultivating the vision
Published: 7/28/2017 -
037 : Chocolate & Coffee w/ Brian Beyke : Understanding craft chocolate, it's similarity to specialty coffee, and how we can take the next step to learn about and offer better chocolate in the cafe
Published: 7/25/2017 -
036 : A Conversation w/ Hidenori Izaki / 2014 World Barista Champion : Japanese coffee culture / Barista training / The importance of failure / Keeping a clean cafe / Listening to and serving the co
Published: 7/18/2017 -
035 : The Consumer Revolution w/ Kevin Sinnott : Appreciating, learning from, and serving the specialty coffee consumer.
Published: 7/11/2017 -
034 : Pour Over & Batch Brew w/ Ryan Soeder
Published: 7/4/2017 -
033 : Founder Friday! w/ Katie Startzman / Owner of Native Bagel Co. Berea, KY
Published: 6/30/2017 -
032 : Making Order Out of Chaos: Dealing with Groups Ordering in the Cafe
Published: 6/27/2017 -
031 : Essential Advice for New Baristas : Tips to help you successfully navigate and thrive in your new coffee career
Published: 6/20/2017 -
030 : Casey Underkofler : Matching Your Service to Your Quality : How to manage and control the critical details of coffee service so both the experience and the quality are excellent
Published: 6/13/2017 -
029 : Heather Perry : How the New SCA Benefits Retail : A conversation with Specialty Coffee Association Vice President, Heather Perry
Published: 6/6/2017 -
028 : Why it's OK to be the Boss w/ Bruce Tulgan : A guide for defining and fighting the under-management epidemic in your so you can be the manager your baristas, staff, and shop need.
Published: 5/30/2017 -
027 : Founder Friday! Chelsey Walker-Watson / Slate Coffee Roasters
Published: 5/26/2017 -
026 : What Your Roaster Wants You to Know w/ U.S. Roasting Champion Mark Michaelson
Published: 5/23/2017 -
025 : Dave Stachowiak / Mastering the Art of Training : Coaching, leadership, education, and how to communicate your coffee and barista knowledge so it sticks
Published: 5/16/2017 -
024 : Chermelle D. Edwards, The Coffeetographer : Documenting art and culture through the lens of Specialty Coffee. Barista culture, consumer experience, movements in coffee culture
Published: 5/9/2017 -
023 : U.S. Barista Champion, KYLE RAMAGE! We chat with Kyle about his recent victory in Seattle and explore the details of his presentation, his thoughts on specialty coffee, and the lessons he’s lear
Published: 5/2/2017 -
022 : Founder Friday! w/ Colin Harmon of 3fe Coffee in Dublin, Ireland & author of the new book "What I Know About Running Coffee Shops"
Published: 4/28/2017 -
021 : How to Leverage Your Performance Review : 7 Tips for how a barista can make to most out of the review process
Published: 4/25/2017 -
020 : Joe Marrocco : Transparency, Origin Knowledge, and Your Shop : How to approach and apply coffee origin information to enhance and not detract from the cafe experience
Published: 4/18/2017
A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.