Keys To The Shop : Equipping Coffee Shop Leaders

1019 Episodes

1. 019 : 10 Reasons to Love the Customer : Lists of what baristas “Hate” abound. What do we love? Here’s a list of things that we should love about our customers.

   Published: 4/11/2017
2. 018 : Hiring, Culture, and the Future of Your Shop

   Published: 4/4/2017
3. 017 : Founder Friday! w/ Jonathan Rubinstein of Joe Coffee : Entrepreneurship, Coffee, Business, Hiring, Barista Culture, Growth

   Published: 3/31/2017
4. 016 : w/ Michael Butterworth : Raising the Bar on Your Customer Experience

   Published: 3/28/2017
5. 015 : w/ Anne Nylander : What to do if you Don't Advance: How to take the next step in your barista / coffee career

   Published: 3/21/2017
6. 014 : A Barista's Guide to Advancing: How to take full advantage of where you are and set yourself up for success in coffee

   Published: 3/14/2017
7. 013 : Leadership & Managment Master Class w/ Eva Attia : Leadership / Managment / Hiring / Career / Coffee / Barista Competitions

   Published: 3/7/2017
8. 012 : Lauren Airola of Onyx Coffee Lab : A Journey Into Managment & Back : Leadership, Barista Work, Managing, Career, Customer Service, Employee Engagement

   Published: 2/28/2017
9. 011 : Founder Friday! w/ Maxwell Mooney, Narrative Coffee / Barista community, hospitality, entrepreneurship, building relationships, and coffee quality

   Published: 2/24/2017
10. 010 : How are Competitions Relevant ? w/ Jess Steffy : Barista Competitions / Coffee Shops / Employee Engagement / Professional growth

    Published: 2/21/2017
11. 009 : How to Approach Data & Metrics w/ Simon Ouderkirk : Simon shows us how we should be thinking of numbers and their relation to our shop, or baristas, and the business' mission in general

    Published: 2/14/2017
12. 008 : Finding Joy in Coffee w/ Nathanael May : Practical advice for baristas, managers, and generally all humans

    Published: 2/7/2017
13. 007 : The 4 Keys to an Effective Checklist : Increase morale, generate buy-in, and get things done!

    Published: 1/31/2017
14. 006 : Founder Friday! Taylor & Shem Doupe of Soleil Cafe talk coffee, entrepreneurship, management, and core values

    Published: 1/27/2017
15. 005 : Baristas Speak! Barista Interviews from Coffee Champs in Knoxville, TN

    Published: 1/24/2017
16. 004 : Leadership in the Cafe: 10 Steps to Being a People First Leader

    Published: 1/17/2017
17. 003 : World Barista Champion, Pete Licata: The Role of Mentorship in Specialty Coffee

    Published: 1/10/2017
18. 002 : How to Master Your Workflow w/ Ryan Soeder

    Published: 1/4/2017
19. 001: Intro & What to Expect

    Published: 1/4/2017