Let's Talk Loyalty

662 Episodes

1. #22: Driving Loyalty Using CX or "Customer Experience" Mindset

   Published: 2/13/2020
2. #21: Loyalty Lessons from Australia

   Published: 2/5/2020
3. #20: Leveraging customer passions for your loyalty programme.

   Published: 1/29/2020
4. #19: Loyalty Experts Worldwide - An Interview with the "Customer Strategy Network"

   Published: 1/22/2020
5. #18: Trends in Loyalty - My Predictions for 2020

   Published: 1/15/2020
6. #17: Deon Olivier Discusses Fuel Loyalty, Health Insurance Loyalty and Propositions for Financial Services Loyalty

   Published: 1/8/2020
7. #16: British Gas Rewards - Award Winning Loyalty Programme

   Published: 12/18/2019
8. #15: KPMG Global Report - The Truth About Customer Loyalty

   Published: 12/11/2019
9. #14: British Airways Executive Club - Airline Loyalty Insights

   Published: 12/4/2019
10. #13: Earth Rewards - A Loyalty Solution for the Environment

    Published: 11/27/2019
11. #12: Award-winning Loyalty in Italy - AS Roma and Advice Group

    Published: 11/20/2019
12. #11: Why Loyalty Programs Fail - FREE Report

    Published: 11/13/2019
13. #10: Loyalty in 7-Eleven Denmark with Managing Director Jesper Østergaard

    Published: 11/6/2019
14. #9: 7 Lessons from 7 Loyalty Experts

    Published: 10/30/2019
15. #8: Lessons from a Loyalty Expert: Leanne Papaioannou

    Published: 10/23/2019
16. #7: Award-winning Loyalty Success and Storytelling in South Africa

    Published: 10/16/2019
17. #6: Driving Loyalty Through Charity

    Published: 10/9/2019
18. #5: Award-winning Loyalty - Insights from the Middle East

    Published: 10/2/2019
19. #4: The Loyalty Guru - An Interview with Mike Atkin

    Published: 9/25/2019
20. #3: Award-Winning Loyalty in Ireland

    Published: 9/17/2019