Let's Talk Loyalty

662 Episodes

1. #42: Loyalty Leadership using NPS and Customer Lifetime Value - with Rob Markey, Bain & Company

   Published: 7/1/2020
2. #41: Bryan Pearson - Loyalty Personality of the Year and LoyaltyOne former CEO

   Published: 6/24/2020
3. #40: Loyalty Lessons From Wharton School's Professor of Marketing

   Published: 6/17/2020
4. #39: Sky VIP UK with Head of Customer Loyalty, Rob Chandler

   Published: 6/10/2020
5. #38: ebookers Bonus+ Rewards Programme

   Published: 6/3/2020
6. #37: A Compelling Concept - Return on Loyalty

   Published: 5/27/2020
7. #36: Rakuten Rewards

   Published: 5/20/2020
8. #35: What the Brits Want From Loyalty

   Published: 5/13/2020
9. #34: 119 Customer Loyalty Ideas to beat COVID-19

   Published: 5/6/2020
10. #33: Loyalty Insights from Epsilon

    Published: 4/29/2020
11. #32: AAdvantage - Caring for Loyal Customers through Challenging Times.

    Published: 4/22/2020
12. #31: Innovative Ideas and Emerging Tech in Loyalty

    Published: 4/15/2020
13. #30: (Before Covid 19) Five UK Trends for 2020

    Published: 4/8/2020
14. #29: Rewarding Loyalty with Luxury Experiences.

    Published: 4/1/2020
15. #28: Corona Virus Challenges - Solutions for Convenience Retailers

    Published: 3/25/2020
16. #27: Customer Loyalty and Landscape Research - South African Insights

    Published: 3/18/2020
17. #26: Australia’s Favourite Loyalty Programme - flybuys – 5 Lessons Learned in 25 Years

    Published: 3/11/2020
18. #25: Skywards - Loyalty Programme for Emirates and Fly Dubai - Interview with Dr Nejib Ben Khedher

    Published: 3/4/2020
19. #24: Loyalty Academy and The Wise Marketer - Partnership Announcement

    Published: 2/26/2020
20. #23: Dan Gipple on Leveraging Loyalty Psychology to Drive Social Change.

    Published: 2/20/2020