The CX Pod

74 Episodes

1. Redefining Value: A New CX World with Don Peppers

   Published: 6/15/2021
2. How Retail CX is Evolving

   Published: 6/7/2021
3. Listen up: How Clubhouse Can Accelerate Customer Engagement

   Published: 5/18/2021
4. Here's why this Entrepreneur is Excited about CX

   Published: 4/15/2021
5. CX and COVID-19: Vaccine Strategies that Work

   Published: 3/5/2021
6. In Their Own Words: Vaccine Patients Share Their Experiences

   Published: 2/24/2021
7. CX and COVID-19: A Healthcare Leader’s View

   Published: 2/1/2021
8. Be a Helper: How to Lead through COVID-19 Fatigue

   Published: 12/14/2020
9. Mobile Commerce 2021: What to Expect

   Published: 11/6/2020
10. Unlock the Key to Great Customer Conversations

    Published: 10/29/2020
11. Tell Authentic Stories: A TikTok Marketing Primer

    Published: 10/1/2020
12. CX Bites: The Best of Customer Experience Insights

    Published: 9/14/2020
13. CEOs Reimagine Business in a Post-Pandemic World

    Published: 8/4/2020
14. Regalix TV Feature: Leadership Strategies for Digital Transformation Success

    Published: 7/6/2020
15. Healthcare CX’s New Reality: What to Expect

    Published: 5/7/2020
16. A Direct-to-Consumer Retail Roadmap

    Published: 2/26/2020
17. Collections: Turn a Negative Interaction Into a Positive Customer Experience

    Published: 2/11/2020
18. NRF 2020: What is the Future of Work?

    Published: 1/29/2020
19. Research: Balance Privacy With Personalization to Deliver Great Experiences

    Published: 1/6/2020
20. Delivery Route Planning: A Hotbed for Innovation

    Published: 12/10/2019