Let's Talk Loyalty

662 Episodes

1. #342: Helping Customers Choose Better - SAQ Shares Powerful Results Selling Wines, Beers and Spirits in Canada

   Published: 2/15/2023
2. #341: Matahari Rewards, Indonesia’s Biggest Retail Loyalty Programme Reinvents Itself

   Published: 2/14/2023
3. #340: Loyalty Insights from Italy, featuring Cristina Ziliani, Professor of Loyalty Marketing and CRM at the University of Parma (Short Summary Show)

   Published: 2/13/2023
4. #339: Unlocking Irrational Loyalty

   Published: 2/8/2023
5. #338 : Covid’s Aftermath, Customer Health and Customer-Based Forecasting with Daniel McCarthy of Emory University

   Published: 2/7/2023
6. #337: Panera Bread Shares Subscription Insights - Its Powerful, Disruptive Approach to Customer Loyalty (Short Summary Show)

   Published: 2/6/2023
7. #336: United States Soccer Federation Share the "Insiders’ Program" for Soccer Fans

   Published: 2/1/2023
8. #335: Guest Host Announcement - Phil Rubin - USA Loyalty Industry Leader

   Published: 1/31/2023
9. #334: Fred Reichheld - Loyalty Industry Legend Launches "Winning On Purpose - the Unbeatable Strategy of Loving Customers" (Short Summary Show)

   Published: 1/30/2023
10. #333: Building Customer-Centric Brands, Sustainability and Loyalty in the UAE

    Published: 1/25/2023
11. #332: The 2023 Consumer Trends Index from Cheetah Digital

    Published: 1/24/2023
12. #331: Loyalty Trends, Gamification and Subscription with Epsilon's Vice President of Loyalty Strategy (Short Summary Show)

    Published: 1/23/2023
13. #330: Star Alliance Goes from Strength to Strength

    Published: 1/18/2023
14. #329: Dominos Pizza in Indonesia - A Truly Global Voice of Loyalty

    Published: 1/17/2023
15. #328: Accor Hotels Live Limitless with Isabelle Birem (Short Summary Show)

    Published: 1/16/2023
16. #327: Costco Wholesale - Secrets of Success from this Multi-Billion-Dollar Retailer

    Published: 1/11/2023
17. #326: South Africa’s Most Used Loyalty Programme, Clicks ClubCard Raises the Loyalty Game - Hosted by Amanda Cromhout

    Published: 1/10/2023
18. #325: 7-Eleven with Raghu Mahadevan (Short Summary Show)

    Published: 1/9/2023
19. #324: International Loyalty Awards - Success Tips to Win

    Published: 1/4/2023
20. #323: Ikea Family - Beloved Retailer Shares Its Latest Loyalty Innovations

    Published: 1/3/2023